FREQUENTLY ASKED QUESTIONS RECYCLING Q Who is eligible to participate in the City's curbside recycling program? A Currently, only City residential solid waste customers (those that receive garbage services provided by the City) are eligible to receive curbside recycling services. Q When is curbside recycling collected in my area and at what time should I place it out for collection? A Your recycling is collected on the same day as your garbage and should be placed out the night before collection or no later than 6 a.m. on your scheduled collection day. See http://webgis.auburnalabama.org/PublicService/ to view the City's Public Service Map or contact our office at 501-3080 to ascertain your scheduled collection day. Q What types of recyclables are collected at curbside? A Aluminum cans only Cardboard (no larger than 4 ft. x 2 ft. - flattened) Glass-ONLY brown and clear (frosted beverage bottles, but not Pyrex, Corning Ware, etc.) glass accepted. Newspaper Plastic bearing recycling codes #1 & #2 are accepted (no plastic bags please). Steel and tin cans Q Are there any special instructions for placing recyclables out for collection? A Recyclables should be placed a few feet away from the trash and garbage and at least three (3) feet from the roadway. The City utilizes a source-separated program, meaning recycling materials should be separated by type and placed in containers (e.g., recycling bins, milk crates, boxes) prior to collection as follows: Aluminum cans - crushing helps, but is not necessary Cardboard - should be flattened/broken down Glass - containers should be separated by color Newspaper - should be bundled and neatly stacked Plastic - when possible, rinse clean Steel cans - should be separated from aluminum cans Q Is there a drop-off site for those of us who are not eligible not receive City curbside recycling collection service? A Yes. The RecycleAuburn drop-off center is located at 365-A North Donahue Drive (Environmental Services facility) and is open 24 hours a day year round. All recyclables collected as a part of the curbside program may be recycled at the drop-off center, in addition to the following items: Batteries (transistor only (up to size D) - no automobile, marine batteries, etc.) Cellular phones Cooking grease/oil (pick up an empty container at the center and return it when full) Green glass Magazines/telephone books Mixed office paper Q Can I recycle computers, or other electronics? A Yes. Computer equipment generated by the City’s residential customers is also recycled, but an appointment must be made as these items require special handling. Please contact Environmental Services at 501-3080 for an appointment to drop off your computer equipment. Q Where are the recyclables disposed of? A General recycling materials are transported to Waste Recycling, Inc. which is located in Opelika, AL. Waste Recycling packages the materials and typically ships them to various locations around the southeastern United States for final processing. Electronics are submitted to CompuPoint, USA, LLC located in Norcross, GA for processing. CompuPoint is R2 certified as recognized by the U.S. Environmental Protection Agency and has indicated it processes all electronic material it receives through companies located within the United States. RIGHT OF WAY MAINTENANCE Q How often is litter collected along City right-of-way areas? A The litter detail crew is scheduled to patrol the City’s streets on a rotating schedule. Please contact our office for further information regarding scheduling, or if you would like to participate in Keep Auburn Beautiful (affiliate of Keep America Beautiful) events geared towards litter reduction and prevention efforts within the City. Q When does the street sweeper service our area? A Barring uncontrollable circumstances that may affect the schedule, the street sweeper is scheduled to sweep most areas on a 4-week rotating basis. For further information, please contact our office. Q What should I do if I have a problem with mosquitoes around my home? A Residents should contact our office for further information. NOTE: The City’s integrated mosquito program is coordinated with assistance from the U.S. Department of Agriculture and the Auburn University Department of Entomology and Plant Pathology. Q What can I do to help minimize mosquito activity on my property? A Reducing the sources of water, a primary source for mosquito breeding sites is helpful. A few steps that can be taken to minimize mosquito populations are as follows: Dispose of unused containers that collect water in your yard such as old buckets, cans, bottles, or jars. Repair leaky pipes and outside faucets, and keep drains and gutters unclogged so that standing water does not collect in these areas. Change the water and scrub the sides of birdbaths, animal troughs and pet watering dishes frequently to eliminate mosquito eggs. Properly discard unused tires, make holes in them, or store them in a covered area so that standing water does collect in them. Turn wheelbarrows, tubs, children’s wading pools, and boats upside down or store them under cover when not in use. Keep weeds, vines and grass trimmed since mosquitoes use these shady areas as resting places during warm daylight hours. Fill tree holes with sand or mortar so that water does not collect in them. Change water in vases and pots that hold flowers or cuttings at least twice weekly. ANIMAL CONTROL PLEASE VACCINATE YOUR PETS ACCORDING TO YOUR VETERINARIAN'S SCHEDULE! THE CITY OF AUBURN CONTRACTS WITH THE LEE COUNTY HUMANE SOCIETY FOR SHELTER/IMPOUNDMENT SERVICES. Visit www.leecountyhumane.org. Q How often does Animal Control patrol my neighborhood? A Animal Control officers patrol the City on a frequent basis. If you notice dogs running at large or you encounter other similar problems that need immediate attention, please contact Animal Control at 501-3090 or contact our main office at 501-3080. For after-hour emergencies ONLY, please call 501-3100. Q How do I obtain a dog license? A NOTE: DOG LICENSE REQUIREMENTS HAVE BEEN CANCELLED FOR 2013. Q My animal is missing, what do I do? A Contact Animal Control at 501-3090 or the Lee County Humane Society at 821-3222. Q I have some kind of wildlife (e.g., raccoon, opposum) in my attic/under my house, what should I do? A Contact Animal Control for direction or a pest management company for service. Q If I find some kind of wildlife in my yard, what should I do? A Do not make contact with wildlife. Contact Animal Control for assistance. Q I own a dog, but no longer wish to take care of it. Can Animal Control pick the dog up? A It is not Animal Control’s policy to remove owned animals from their owner's property. You may transport the dog to the Lee County Humane Society. If there are extenuating circumstances, Animal Control will work to provide assistance. Q I have witnessed someone abusing animals, what do I do? A Please contact Animal Control at 501-3090 during business hours or contact Animal Control and/or the police at 501-3100. If the incident(s) occurs after hours call 501-3100. Q What are the rules regarding barking dogs? A No owner shall permit a dog to habitually bark or yelp in such a loud and frequent manner as to annoy and disturb the public in the vicinity. Contact Animal Control at 501-3090 or Auburn Police at 501-3100 for assistance. Q What steps should I take to deal with stray cats? A It is not Animal Control's policy to deal with stray cats, but here are some suggestions to help citizens deal with stray cats: 1) Do not feed stray cats. This will reduce the chance of stray cats hanging around your property. 2) Remove potential food sources (e.g., pet food, unsecured garbage containers). By removing potential food sources, you will reduce the chance of stray cats hanging around your property. 3) If stray cats become a nuisance, you may borrow a cat trap (the traps are humane) from Animal Control. Contact Environmental Services at 501-3080 for further information about obtaining a cat trap.