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Utility Billing Office

Bailey-Alexander Complex

1501 W Samford Ave

  1. Fax: (334) 501-7292
  2. Hours:  M-F: 7:30AM-4:30PM

Customer Service Rep.

  1. Phone: (334) 501-3050
  2. Evening: (334) 501-3100
  3. Email: serviceorders@auburnalabama.org

About us

The Utility Billing Office (UBO) is committed to providing excellent customer service through accurate and timely billing, equitable collections, and the fulfillment of customers' requests for utilities services and information.

Current Rates Utility Information F.A.Q.